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The Problem

Small businesses need the same IT infrastructure as enterprises — email, document management, billing, payroll, device security, backups — but cannot afford enterprise licensing. Most forgo IT altogether and run their business on shared passwords, unpatched laptops, and fragile spreadsheet chains.

The Model

PGMSP is an open-source managed service provider. The platform uses declarative NixOS as its control plane, ChromeOS on all endpoints, and self-hosted open-core applications. There are no per-seat licensing charges.

Immutable by design

ChromeOS on all endpoints. Verified boot, sandboxed architecture, automatic updates — the OS manages its own state, reducing the manual device-by-device maintenance that drives up traditional IT costs.

Declarative management

Monitoring, updates, and security auditing are driven by Nix configuration rather than per-device manual work. Infrastructure is billed separately at provider rates.

Sustainable Engineering

Management fees are reinvested into the continuous improvement of the open-source stack and the engineers who maintain it.

Multi-tenant management

One central pane manages hundreds of disconnected businesses with full tenant isolation and no data leakage.

Two independent paths

We support two routes to data ownership: the monolithic Hub (Nextcloud) for simple all-in-one collaboration, and the Unix Way (Best of Breed) for organizations that demand modularity and maximum performance.

Open & Reproducible

Our entire business strategy and technical playbooks are open-source. Anyone can follow the Migration Playbooks to reproduce the stack on their own infrastructure.

Technical benchmarks

Verified comparisons showing measurable efficiency differences between self-hosted open-core infrastructure and per-user SaaS models.

Open-source sustainability

A portion of management fees flows back to the open-source projects the platform depends on. Transparent reporting shows which projects receive support.

Why Traditional MSPs Can't Do This

ComponentTraditional MSPPGMSP
Endpoint licensingWindows CALs + EDR per deviceChromeOS — managed provider pricing
Productivity suiteMicrosoft 365 Business ($22/user/mo)Google Workspace (paid directly by client) + open-core tools
ERP / CRMPer-user SaaS ($30-150/user/mo)Odoo — self-hosted, one instance
Security / SIEMVolume-based pricingWazuh — open-source, compute-scale
VPN / accessPer-user VPN licensingHeadscale — open-source, self-hosted
IT laborBillable hours per incidentDeclarative infra reduces reactive work